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Establishing Service for Residential and Business Customers

In order to establish telephone service, you will need to present the following information:

• Complete legal and billing address, including street and number (apartment number, if applicable), route and box number, plus city and zip code.
• The type of basic or optional monthly service desired.
• Directory listing preferences.
• Other credit information, including employment and social security number.

The Dobson Telephone business offices are open 8 a.m. -5 p.m., Monday through Friday. A customer service representative is always available to help with orders for monthly calling services, billing questions and optional services. They can also answer questions about adding additional services that Dobson Telephone offers. Please call the Dobson Telephone business office at 1-580-497-3344 or the McLoud Division at 1-405-964-8600 for assistance.

Deposits
The amount of the deposit to establish telephone service is determined by estimate two-month billing and other credit information.

Service Charges
New customers are assessed a one-time service connection charge, which includes the cost of processing the order and connecting your service to the network. The charges for work done at your residence are based on the actual amount of time needed to install, move or change the wiring in your home. The initial charge for the first 30 minutes of work includes travel and preparation time. In addition, there is a charge for each additional 15 minutes of time needed to complete the work at your home. For more information on charges, call the Dobson Telephone business office at 1-580-497-3344 or the McLoud Division at 1-405-964-8600.

When You’re Away
In order to avoid disconnection of telephone service when you are away from your residence or business for one month or more; call the Dobson Telephone business office at 1-580-497-3344 or the McLoud Division at 1-405-964-8600.