Lifeline Program

Lifeline is a Federal Communications Commission (FCC) Program administered by the Universal Service Administrative Company (USAC). Most customer interactions occur through the phone/internet company. Each state has a Public Utility Commission or Public Service Commission that regulates the phone/internet companies, and these commissions can assist in cases where a phone/internet company is uncooperative or unresponsive to the customer. For more information please click here.

WHAT IS LIFELINE

Lifeline is the Federal Communications Commission’s program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The discount helps ensure that low-income consumers can afford 21st century broadband and the access it provides to jobs, healthcare, and educational resources. For more information, visit https://www.lifelinesupport.org/.

HOW LIFELINE WORKS

Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers. If you live on tribal land, which is the majority of Oklahoma, Lifeline may provide you up to a $34.25 monthly discount.

Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but they may not receive a discount on both services at the same time. Lifeline also supports broadband Internet service and broadband-voice bundles. FCC rules prohibit more than one Lifeline service per household. Discount will apply on your bill from your service provider.

DO I QUALIFY

Here are the ways you can qualify for Lifeline:

     • Based on Your Income

     • If You Use SNAP, Medicaid, or Other Programs

     • Limit: One per Household

HOW TO APPLY

Apply By Mail Application